Packaging & Delivery Policy
1. Shipping Locations
ANDAXIN TRADING PTE LTD is delighted to offer worldwide shipping. Our extensive logistics network ensures your orders are delivered promptly and securely, wherever you are.
2. Delivery Timeframes
- Domestic Orders: Typically, orders within Singapore will be delivered within [3-5] business days from the dispatch date.
- International Orders: Delivery times for international orders vary based on the destination and generally range from [7-14] business days.
3. Shipping Fees
- Domestic Shipping: Enjoy complimentary standard shipping for orders over USD200. For orders below this threshold, a standard shipping fee of USD 30 applies.
- International Shipping: Shipping costs for international orders are calculated based on the destination and weight of the package. The exact fee will be calculated and displayed at checkout.
4. Order Processing
- Orders are typically processed within [1-2] business days from receipt.
- Upon dispatch, you will receive an email confirmation with tracking information to monitor the progress of your delivery.
5. Delivery Issues
For any issues or delays with your delivery, please contact our dedicated customer service team at [email protected]. We are committed to resolving any problems promptly.